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Hi Jonathan, thanks for reaching out about this. We reviewed the order and can confirm this shipment was lost in the mail. A redo has been processed and will be shipping out today for you. The method you had selected (USPS First Class) can take up to 10 business days to arrive and does not include tracking information, however, if you place an order in the future and it does not arrive within that time frame please reach out to us via live chat, email or by phone and we will happily process a free redo for you.